Terms and Conditions
- Extra bed (excluding lunch and dinner): VND 820,000/night
- Check-out time: 12:00 PM
- Check-in time: 2:00 PM
- All rates include breakfast, service charges, and taxes.
- A security deposit of VND 2,500,000 is required upon check-in for incidentals; this amount is fully refundable at check-out.
Airport Pick-up / Drop-off Policy
- Airport pick-up times: 07:30, 09:30, 11:30, 13:30, 15:30, 17:30, and 19:30
- Airport drop-off times: 07:00, 09:00, 11:00, 13:00, 15:00, 17:00, and 19:00
- Please kindly provide your flight details and confirm your pick-up/drop-off time at least 1 day in advance via email: sales@saigonphuquocresort.vn
- Complimentary airport transfers apply to bookings of 6 rooms or fewer.
- For bookings of more than 6 rooms, surcharge for airport transfer is: VND 350,000/way (16-seat vehicle), VND 1,400,000/way (34-seat vehicle)
Children Policy
- Children under 6 years old: free of charge when sharing bed with parents.
- Children aged 6 to under 12 sharing a bed with their parents will incur an additional charge of VND 320,000. Extra beds are available upon request and will be charged according to the standard rate.
- Children from 12 years old and above sharing room with parents: extra bed required with breakfast included – VND 820,000/night
Cancellation Policy
– For stays from April 1 to October 31:
- Cancellation or modification made more than 7 days before check-in: free of charge
- Cancellation or modification within 7 days of check-in, or no-show: full charge of reservation
– For peak season stays from January 1 to March 31 and November 1 to December 31:
- Cancellation or modification made more than 21 days before check-in: free of charge
- Cancellation or modification within 21 days of check-in, or no-show: full charge of reservation
Mandatory Gala Dinners
- Christmas Eve Buffet (Dec 24): VND 3,150,000/adult; VND 2,000,000/child under 12
- New Year’s Eve Buffet (Dec 31): VND 3,150,000/adult; VND 2,000,000/child under 12
- Lunar New Year’s Eve Buffet: VND 3,150,000/adult; VND 2,000,000/child under 12
Payment Conditions: All bookings must be guaranteed with a valid credit card at the time of reservation.